Is everything working?
The plain answer, with the detail behind it. We publish incidents here rather than waiting for you to notice them first.
| Component | Committed uptime | Current state |
|---|---|---|
| Web hosting | 99.9% monthly | Not instrumented |
| Control panel (KarnakPanel) | 99.9% monthly | Not instrumented |
| 99.9% monthly | Not instrumented | |
| DNS | 99.9% monthly | Not instrumented |
Why we're not showing a live percentage
We commit to 99.9% monthly uptime in our terms, and we'll honour service credits against it — that commitment is real and it's in clause 12.
But we haven't yet connected this page to monitoring, so rather than print a number we haven't measured, we're telling you plainly that the figure isn't available here yet. As soon as it's wired up, this page will show live state and a rolling uptime percentage.
If something is wrong right now, you'll hear from us directly — open a ticket at support@swiftnesthosting.com and we'll tell you what we know.
Uptime commitments and service credits are set out in clause 12 of our Terms & Conditions. Support hours are Monday to Friday, 9am to 5pm UK time, with out-of-hours cover for genuine outages on Gold.